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Lodge Manager - remote location (winter 2016)
Lodge Manager - remote location (winter 2016)
ID:
52373
Expiry Date:
Thursday, August 13, 2015 - 9am
Job Type:
Seasonal
Region:
Other
City:
Other
Town:
Blue River
Company:
Mike Wiegele Helicopter Skiing
Industry:
Tourism/ Hospitality
Wage:
Competitive
Details:
Competition Number: 16-001-W
Employment Status: Winter Season, January to March 2016
Mike Wiegele Helicopter Skiing is seeking a focused and hardworking leader to take on the role of Lodge Manager at our exclusive Albreda Lodge. This role is extremely important and requires the incumbent to work longer than average days, six days per week. If this still interests you, please read on!
Albreda is an 18 room lodge located 45 minutes north of Blue River BC. Hand crafted in 2004 from reclaimed old growth fir timber, it is the highest quality adventure tourism lodge in British Columbia. Albreda Lodge is nestled between the Cariboo and Monashee Mountain ranges that produce the highest quality and most consistent powder snow in the world. The lodge hosts up to 24 guests and is serviced by up to 3 helicopters on a weekly basis.
Mike Wiegele Helicopter Skiing is the industry leader in helicopter skiing. Over more than 40 years of operation we have built a reputation as having the highest quality product, highest level of service, and highest commitment to the safety and security of our guests and staff.
Job Description
The Lodge Manager is directly responsible for laterally fostering the MWHS culture for Albreda Lodge staff, hosting guests, promoting company products and executing the operational and sales plans for the Lodge. The Lodge Manager is additionally responsible for the following:
• Manage hospitality, hotel, and food & beverage functions for the lodge in a safe and enjoyable manner.
• Host all guests at the lodge to MWHS hospitality standards.
• Manage a team of 15 employees - housekeepers, lodge employees, chefs, maintenance worker, massage therapists and guides.
• Assist in setting operating budget and submit regular weekly reporting through the company President’s Report.
• Manage sales and reservations functions of the lodge with the goal of rebooking 100% of guests before they leave.
• Ensure staff is properly trained and the Lodge is adequately prepared and ready for guests prior to start of Albreda season.
• After completion of season, LM must make sure that the Lodge is properly cleaned in all areas, including grounds, and readied for the following year.
• Adhere to proper Lodge opening and closing procedures.
The Lodge Manager is expected to uphold quality, integrity and risk management in the Lodge. The Lodge Manager must ensure communication flow interdepartmentally and nurture an effective team-based culture. The ideal candidate must demonstrate superior leadership and management in this complex and challenging environment.
Integrity, passion, and in-person presentational skills are essential for this role. It is very important to represent the company’s corporate image in an exemplary manner. As a Mike Wiegele Helicopter Skiing Representative, his/her role will exemplify our brand image as an ambassador, and will provide positive brand experiences to all customers. The quality of experience, level of service, and creation of long lasting relationships with guests will lead to repeat loyal customers who will also return with more of their friends.
Employment Status: Winter Season, January to March 2016
Mike Wiegele Helicopter Skiing is seeking a focused and hardworking leader to take on the role of Lodge Manager at our exclusive Albreda Lodge. This role is extremely important and requires the incumbent to work longer than average days, six days per week. If this still interests you, please read on!
Albreda is an 18 room lodge located 45 minutes north of Blue River BC. Hand crafted in 2004 from reclaimed old growth fir timber, it is the highest quality adventure tourism lodge in British Columbia. Albreda Lodge is nestled between the Cariboo and Monashee Mountain ranges that produce the highest quality and most consistent powder snow in the world. The lodge hosts up to 24 guests and is serviced by up to 3 helicopters on a weekly basis.
Mike Wiegele Helicopter Skiing is the industry leader in helicopter skiing. Over more than 40 years of operation we have built a reputation as having the highest quality product, highest level of service, and highest commitment to the safety and security of our guests and staff.
Job Description
The Lodge Manager is directly responsible for laterally fostering the MWHS culture for Albreda Lodge staff, hosting guests, promoting company products and executing the operational and sales plans for the Lodge. The Lodge Manager is additionally responsible for the following:
• Manage hospitality, hotel, and food & beverage functions for the lodge in a safe and enjoyable manner.
• Host all guests at the lodge to MWHS hospitality standards.
• Manage a team of 15 employees - housekeepers, lodge employees, chefs, maintenance worker, massage therapists and guides.
• Assist in setting operating budget and submit regular weekly reporting through the company President’s Report.
• Manage sales and reservations functions of the lodge with the goal of rebooking 100% of guests before they leave.
• Ensure staff is properly trained and the Lodge is adequately prepared and ready for guests prior to start of Albreda season.
• After completion of season, LM must make sure that the Lodge is properly cleaned in all areas, including grounds, and readied for the following year.
• Adhere to proper Lodge opening and closing procedures.
The Lodge Manager is expected to uphold quality, integrity and risk management in the Lodge. The Lodge Manager must ensure communication flow interdepartmentally and nurture an effective team-based culture. The ideal candidate must demonstrate superior leadership and management in this complex and challenging environment.
Integrity, passion, and in-person presentational skills are essential for this role. It is very important to represent the company’s corporate image in an exemplary manner. As a Mike Wiegele Helicopter Skiing Representative, his/her role will exemplify our brand image as an ambassador, and will provide positive brand experiences to all customers. The quality of experience, level of service, and creation of long lasting relationships with guests will lead to repeat loyal customers who will also return with more of their friends.
Qualifications & Experience:
• Minimum 5 years of related experience with superior track record in management.
• Proven track record in sales-orientated position.
• Outstanding interpersonal and communication skills.
• Exceptional problem solving skills and the ability to ‘think outside the box’.
• Good leadership and management abilities including a proven ability to work with fellow professionals in a dynamic and creative work environment.
• Attention to detail and personal integrity.
• Very strong computer skills (Word, Excel, and reservations software).
• Customer-orientated approach to training in customer service.
• Experience and/or education in customer service.
• Experience with supervision and organizing work assignments.
• Applied skills in personal effectiveness, decision making, and managing people.
• Attributes include sales orientation, strong interpersonal skills, organization, self-motivated, assured, persuasive and positive personal image.
• Second language an asset (German, French, Spanish preferred).
• Proven track record in sales-orientated position.
• Outstanding interpersonal and communication skills.
• Exceptional problem solving skills and the ability to ‘think outside the box’.
• Good leadership and management abilities including a proven ability to work with fellow professionals in a dynamic and creative work environment.
• Attention to detail and personal integrity.
• Very strong computer skills (Word, Excel, and reservations software).
• Customer-orientated approach to training in customer service.
• Experience and/or education in customer service.
• Experience with supervision and organizing work assignments.
• Applied skills in personal effectiveness, decision making, and managing people.
• Attributes include sales orientation, strong interpersonal skills, organization, self-motivated, assured, persuasive and positive personal image.
• Second language an asset (German, French, Spanish preferred).
How to apply:
Please apply online at www.wiegele.com or by email to jobs@wiegele.com