Company:
Port Hardy Chamber of Commerce
Details:
This position is a unique opportunity to provide travel advice to passengers aboard the BC Ferries vessel MV Northern Expedition, servicing the Inside Passage route between Prince Rupert and Port Hardy. The Onboard Travel Advisor is responsible for providing information on the Vancouver Island North region on the southbound sailings, and for providing information on Prince Rupert and the Northern BC region on northbound sailings. Room and board is provided aboard the Northern Expedition. This is a seasonal position ending September 15th.
As the successful candidate, you understand the importance of the role you play in the visitor experience. You appreciate that each visitor is different and recognize that to provide exceptional travel advice; you must customize the information for each visitor based on their individual needs and interests.
The Onboard Travel Advisor will
Promote a meaningful visitor experience on Vancouver Island North, in Prince Rupert and the Northern BC region, and in the rest of British Columbia
Provide information on transportation, accommodation and attractions
Conduct a presentation to visitors on each sailing, highlighting communities and tourism experiences in the region
Distribute travel publications to visitors
Maintain daily contact with the Port Hardy Visitor Centre
Communicate timely events or travel updates to passengers (Highway bulletins, Tourist Alerts etc.)
Document visitor statistics according to Tourism BC guidelines
Qualifications & Experience:
A diploma in Tourism or currently working towards a Diploma in this field and or relevant experience
A friendly, outgoing nature, flexible to change
Strong communication skills
Knowledge of North Island Region, Port Hardy, Prince Rupert and Northern BC region
Computer skills, using Outlook, Excel, Word, Power Point and comprehensive web browsing abilities
Ability to work constructively alone
Shift work is required
Dedication to outstanding customer service
Exceptional communications skills, preference given to WorldHost® trained individuals