Details:
Maintain excellent customer service and checkout area for prompt and accurate processing of the customer’s order.
Provides excellent customer service and positively engages with all customers
Maintains a neat and organized checkout area
Greets all customers and displays warm demeanor
Accurately scans or enters product data
Accurately accounts for cash and coupon, lottery, and PC Optimum
Asks for customer’s PC Optimum Card during each transaction
Answers inquiries regarding location of product, rain-checks, refunds, PC Optimum
Qualifications & Experience:
QUALIFICATIONS
Planning, Judgement and Decision Making
Balance teamwork and efficiency in processing the customer order
Organization and neatness
Cope with register and credit authorization issues
Determine customer satisfaction
Efficiency in processing the customer order
Troubleshoot cash issues
EXPERIENCE
Strong computer and register skills
Well organized with ability to record keep
Detail oriented
Ability to provide a proactive approach in customer service and problem-solving
Effective verbal and written communication skills
Ability to work independently
Ability to function as part of the team in a fast paced environment
Commitment to providing customer service