Details:
Managing the customer service functions, including cash, cashiers and merchandising.
Ensures standards of housekeeping and store image are maintained
Complies with all Health and Safety requirements: supervises employees to ensure correct work procedures are followed, communicates hazard information and control procedures, consults employees and provides feedback to management, cooperates with Health and Safety committee or representative, holds accountable any employees reporting to them.
May be asked to perform clerical and banking duties
Complies with all store policies and procedures
Complies with loss prevention policies and procedures and ensures they are executed in the store
Perform other duties as required including Cashier duties when necessary
Runs the end of day for the POS system
Responsible for opening and closing the store as per key holder duties (as required)
Qualifications & Experience:
Planning, Judgement and Decision Making
Independent thinking as it relates to organizing store
Problem solving is essential to ensure customer satisfaction
Plan work to maximize efficiency and minimize costs
Stock appropriate inventory levels
EXPERIENCE
Customer service oriented
Computer literate
Organized
Efficient time management skills
Familiarity with retail business
Knowledge of products and supplies
Commitment to providing customer service