Details:
About the role:
- Competitive salary reflective of experience.
- Wages starting at $20 – $25 an hour based on experience.
- Full time, career position 4-5 days per week.
- Some evening cover required and 1 Saturday each month.
- $300 signing bonus after 3 months probation.
- Full medical and dental benefits.
- Very close-knit, supportive team environment.
Responsibilities include:
- General reception and basic administration for a friendly dental office.
- Answering calls, responding to emails, checking in patients and booking appointments.
- Processing payments and submitting extended health claims.
- Making future appointment reminder calls and emails.
- Updating patient charts and following up with lab cases.
- Chair-side assisting as and when required.
Qualifications & Experience:
- 1 to 2 years of reception, administration or customer service experience is preferred.
- Must be people-oriented who is confident, friendly and outgoing.
- Quick to learn new programs and systems (training will be provided).
- Hard-working and happy to pitch in where needed.
- Calm demeanor and welcoming to ensure patients feel at ease.
- An organized and self-motivated team member with excellent communication skills.
- Personable and professional, engaging and pleasant to talk to with a positive energy.
- Positive “can do” attitudes and a compassionate and empathetic approach to customer service.
- Motivated, self-starter with excellent customer service and communication skills.
- Team-oriented; able be proactive and jump in where needed to ensure smooth front desk operation.
- Excellent prioritizing and multi-tasking skills; very organized and able to juggle tasks throughout the day.
- Strong computer skills; able to learn new systems and software.