Details:
Why Broadstreet?
Broadstreet Properties is a family owned and operated property management company partnered with Seymour Pacific Developments to build apartment and townhome communities. We are a growing organization made up of diverse individuals who are driven to innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone. Broadstreet Properties Ltd. practices equal opportunity and safe hiring processes when filling positions and hires only the most qualified individuals.
Are you passionate about helping others and thrive in a customer-focused environment? If so, we may have an opportunity for you!
Broadstreet Properties is looking for full-time Call Centre Agents to join our team! The role responds to inquiries related to our residential properties throughout Western and Central Canada. Applicants must be available to work a variety of 8 hour shifts as our call centre operates 24 hours per day, 365 days per year.
Your contribution to the team includes:
- Provide a high level of customer service
- Respond to client inquiries in a professional and timely manner
- Troubleshoot client issues and provide viable solutions for the First Call Resolution
- Utilize conflict resolution skills to ensure a high level of client service
- Document client interactions in appropriate database or software
- Performs other duties as required
The Perks:
- Employee paid extended medical, dental, and vision coverage (including family)
- Employee and Family Assistance Program
- $170 yearly health &wellness benefit