Details:
You are the person who likes to set the tone for the customer’s experience. As the Primary Customer Service Representative, you will create ease in a fast-paced, action-oriented role. You will enjoy the variety of working both administratively and with the public while being the glue that makes things run seamlessly. You will work closely with a supportive team and collaborate to solve problems. If you are looking for stimulating work that makes an impact, this is the perfect place to start your career.
Your role at a glance: Your role is to take pride in owning the customer’s experience and ensuring that we have made a positive impact on their day.
You will continue to make a difference by:
• Completing the administration required to make the Service Centre run seamlessly.
• Adding value to the customer and identifying opportunities to boost the store’s performance.
• Working with our insurance partners to help customers get the best value for their money.
Qualifications & Experience:
Who you are:
• You value building relationships with customers and your teammates.
• You have experience in helping people whether it’s in retail, hospitality, or tourism.
• Previous experience in automotive parts or service would be an asset.
• No formal education is required – we provide on-the-job training!
• Able to lift up to 50lbs, have a valid Class 5 driver’s license.
• You will be able to see the results of your work and are given the opportunity to try new things.
• Forget unpredictable schedules and long hours. We have a life and know you have one too..
• We are a growing organization where opportunities for advancement, training, and skill-development are always coming up.