MAIN DUTIES:
You are the number one person who is responsible for:
--guiding the group through its healing journey (emotional/physical health support and keeping them accountable)
--looking after the group health and other needs, and to ensure that "the balls are not dropped"
--evaluating and consulting with the Program Manager to make decisions and implement solutions
--New arrivals orientations, program explanation and guests’ education on the program process, keeping them motivated and accountable
--Review of guests' morning wellbeing sheets and participation charts
assign and provide guests with one-time protocols to alleviate detox/healing symptoms (ex. headache, HBP, hypoglycemia, nausea), as per our guidelines
guests’ requests management (health-related, additional treatment bookings etc.)
--very carefully keep an eye on everyone's well-being, their BP, BMs, amount of water they drink etc. and, again, to ensure no one "falls through cracks"
--daily call and report to the Program Manager about what has been done
--Group dynamics management
--Facilitation of occasional group times
--Emergencies prevention, handling and resolution (ex. a guest has severe detox/healing symptoms)
--Prepare Tips4Journey (post-program tips to take home), using the templates provided; create lists of suggested supplementation, if requested by the Program Manager
--Morning sign-up for activities such as walks and steam bath
--Collect timely mid- and end-of-program documentation and provide it to the Program Coordinators (ex. End-of-Stay Results, Take-Out Lunch Requests, Emotional Wellness Questionnaires)
--Miscellaneous program-related tasks, as needed (ex. printing a new schedule for a guest who extended the program, preparing a binder for the last minute registrant, driving guests to a group outing, starting infrared sauna or salt cocoon, etc.)
--Present lectures as scheduled, to quickly learn present new lectures, as per program need and to substitute other presenters
--Pre-program meeting (zoom or in-person) - to review the health of guests attending the upcoming program (with Program Consultant and/or Program Manager)
--You are responsible to regularly review guests' during the program, to ensure you know them very very well. You need to be able to remember details about each guest health, program goals and other individual specifics.
TEAM SPIRIT: We are a small team and are looking for a person for whom there is no job below him/her. Our Managers and Directors do emergency toilet cleaning when needed. You may also be asked to help in the kitchen, the front desk or do a bit of clean up whenever it is needed.
UNPAID DUTIES: pre-program/ pre-zoom meet study health profiles of new arrivals, occasional team meetings, personal development/ research/ health study.
PROGRAM DIRECTOR SCHEDULE:
Each day you have regular repeatable responsibilities, such as going through guests morning documentation, organizing/providing one-time protocols and group education/support. Hours and days may slightly vary from program to a program, depending on the number of guests, number of new arrivals/departures per specific day, duties that may be transferred to other team members, and other reasons. Some days you may not have orientation at all, or have a shorter one, if there are no or very few new arrivals. Whether you have a lecture, group time and what is going on that day will determine whether you have a longer or shorter day, so please be prepared for slight changes in hours from on session to another session. If you finish the orientation early, you clock-out early. If you need to stay late to complete your duties, you will be paid for the time. However, when you stay extra, you'll need to describe why you could not finish on time (late guest arrival, someone had a healing crisis etc.). There needs to be a valid reason for the overtime. The extra personal conversations with guests or staff, participation in program activities (ex. yoga, meditation) that do not include training will not be covered.
Consistency in ability to complete the duties within allotted hours, and your time management/self-organization skills will be evaluated from time to time. Time efficiency is an absolute must for you. Hours related to personal research and health studies, professional growth (reading extra books) are not paid. We expect that you enjoy learning and will take initiative to read more about the topics you are presenting, healing process and various health topics in your free time.
Approximate total hours per 21-day program: Up to 30 hours per week for a total of 80-90 hours per program @ $30 per hour = $2,400-$2,700. You'll mostly work morning hours, except orientation evenings (Sundays).
INITIAL PRE-PROGRAM TRAINING:
Training will be paid separately at a pre-agreed, flat rate, depending on how many lectures/procedures you need to learn. It won't be an hourly pay. The training may include study of the Fresh Start lectures and videos, as well as company philosophy/policies and PD procedures/processes. Consists of personal study, essays and Q&A with PD over Zoom and over LMS (Learning Management System). If intermediate or advanced training is required between programs, it will be also paid on at a pre-agreed, flat rate.