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Settlement Practitioner
Settlement Practitioner
ID:
49452
Expiry Date:
Thursday, September 4, 2014 - 9am
Job Type:
Part-Time
Region:
Comox Valley
City:
Courtenay
Company:
Immigrant Welcome Cnetre
Industry:
Social Services
Wage:
$18.00 - 21.00/hr.
Details:
21hrs week
POSITION SUMMARY:
• Assists immigrants through their settlement and adaptation process by providing services individually and in-group sessions.
• Provide information and resources to non-settlement agency staff to help them understand the needs of immigrants and particular culture groups.
• Provide input into agency program planning, conveying the needs of clients to direct supervisor.
• Maintain knowledge of immigration policy and updates on federal information on service delivery.
• Responsible for ensuring up to date reporting is completed.
CORE COMPETENCIES
• Personal Credibility
• Customer Orientation
• Empowering Others
• Technical Expertise
KEY DUTIES AND RESPONSIBILITIES
Orientation Information
• Intake and determine client eligibility in collaboration with the Intake Worker.
• Assist clients to identify/ assess needs, barriers, relevant services and options.
• Assist clients to set goals, priorities and develop realistic plans toward settlement and adaptation.
• Identify appropriate services and resources relevant to needs.
• Provide clients with an overview of Canadian society and their rights and obligations.
• Provide clients with introductory and/or basic information on norms, services, and systems.
• Orient service providers presenting to clients on language and cultural barriers.
• Assist in maintaining a comprehensive library of information pamphlets, booklets and videos in various languages.
Assisted Access to Services
• Provide clients and their families with detailed information, and/or guidance to navigate through specific government processes.
• Introduce clients to relevant services and/or resources within the broader community that relates to their identified needs.
• Identify barriers to accessing broader community services and assist to schedule appointments, prepare brief correspondences, and provide interpretation and translation support.
• Provide cross-cultural orientation to clients and community service providers while clients access service.
Counseling Services
• Provide clients and their families with support to deal with family and cultural adjustment issues.
• Provide support to access services if professional counseling is required.
Outreach and Networking
• Develop, maintain and share community contacts.
• Promote the Association’s programs and services through contact with newcomers and ethnic communities.
• Jointly meet with community service providers to address service gaps and accessibility issues related to particular client groups.
• Orientate community service providers to the needs of particular client groups and IWC programs and services.
Record Keeping & Service Support
• Maintain confidential records of contacts with clients. Enter client information into iCare and other relevant database(s).
• Ensure the recording of statistics for all services provided.
• Participate in program evaluation and assist your direct supervisor to respond to evaluation results.
• Submit monthly progress reports.
• Attend staff meetings and organizational planning and development sessions as requested.
• Maintain a current knowledge of trends in the field and enhance existing skills through professional development.
This position description is meant to be thorough, but it is not exhaustive. Therefore, other duties and responsibilities will be assigned from time to time. Additionally, It will be required, at times, to work outside normal working hours and / or outside the organization’s facilities depending on the schedule of workshops, activities and events.
POSITION SUMMARY:
• Assists immigrants through their settlement and adaptation process by providing services individually and in-group sessions.
• Provide information and resources to non-settlement agency staff to help them understand the needs of immigrants and particular culture groups.
• Provide input into agency program planning, conveying the needs of clients to direct supervisor.
• Maintain knowledge of immigration policy and updates on federal information on service delivery.
• Responsible for ensuring up to date reporting is completed.
CORE COMPETENCIES
• Personal Credibility
• Customer Orientation
• Empowering Others
• Technical Expertise
KEY DUTIES AND RESPONSIBILITIES
Orientation Information
• Intake and determine client eligibility in collaboration with the Intake Worker.
• Assist clients to identify/ assess needs, barriers, relevant services and options.
• Assist clients to set goals, priorities and develop realistic plans toward settlement and adaptation.
• Identify appropriate services and resources relevant to needs.
• Provide clients with an overview of Canadian society and their rights and obligations.
• Provide clients with introductory and/or basic information on norms, services, and systems.
• Orient service providers presenting to clients on language and cultural barriers.
• Assist in maintaining a comprehensive library of information pamphlets, booklets and videos in various languages.
Assisted Access to Services
• Provide clients and their families with detailed information, and/or guidance to navigate through specific government processes.
• Introduce clients to relevant services and/or resources within the broader community that relates to their identified needs.
• Identify barriers to accessing broader community services and assist to schedule appointments, prepare brief correspondences, and provide interpretation and translation support.
• Provide cross-cultural orientation to clients and community service providers while clients access service.
Counseling Services
• Provide clients and their families with support to deal with family and cultural adjustment issues.
• Provide support to access services if professional counseling is required.
Outreach and Networking
• Develop, maintain and share community contacts.
• Promote the Association’s programs and services through contact with newcomers and ethnic communities.
• Jointly meet with community service providers to address service gaps and accessibility issues related to particular client groups.
• Orientate community service providers to the needs of particular client groups and IWC programs and services.
Record Keeping & Service Support
• Maintain confidential records of contacts with clients. Enter client information into iCare and other relevant database(s).
• Ensure the recording of statistics for all services provided.
• Participate in program evaluation and assist your direct supervisor to respond to evaluation results.
• Submit monthly progress reports.
• Attend staff meetings and organizational planning and development sessions as requested.
• Maintain a current knowledge of trends in the field and enhance existing skills through professional development.
This position description is meant to be thorough, but it is not exhaustive. Therefore, other duties and responsibilities will be assigned from time to time. Additionally, It will be required, at times, to work outside normal working hours and / or outside the organization’s facilities depending on the schedule of workshops, activities and events.
Qualifications & Experience:
Required
• Post secondary training in counseling, social work or a related field, or equivalent combination of education and experience in or outside Canada.
• Fluency in English.
• Be able to work flexible hours to accommodate sessions and meetings outside of typical office hours, and emergency situations. This may include out-of-town regional and provincial meetings.
• A valid BC driver’s license and reliable transportation.
• Approved criminal record check.
• The worker will follow the code of ethics and mission statement of MISA.
Preferred
• Experience working with immigrants and/or visible minorities, knowledge of the impact of immigration.
• Fluency in other language(s).
• Knowledge of community resources and experience working with community agencies.
• Demonstrated ability to be creative, flexible, open-minded and work on a team.
• Demonstrated ability to be self-directed and well organized.
• Proficient in Microsoft Office programs.
• Experience working with volunteers.
• Post secondary training in counseling, social work or a related field, or equivalent combination of education and experience in or outside Canada.
• Fluency in English.
• Be able to work flexible hours to accommodate sessions and meetings outside of typical office hours, and emergency situations. This may include out-of-town regional and provincial meetings.
• A valid BC driver’s license and reliable transportation.
• Approved criminal record check.
• The worker will follow the code of ethics and mission statement of MISA.
Preferred
• Experience working with immigrants and/or visible minorities, knowledge of the impact of immigration.
• Fluency in other language(s).
• Knowledge of community resources and experience working with community agencies.
• Demonstrated ability to be creative, flexible, open-minded and work on a team.
• Demonstrated ability to be self-directed and well organized.
• Proficient in Microsoft Office programs.
• Experience working with volunteers.
How to apply:
All applications should be submitted electronically via INDEED at the following URL:
http://ca.indeed.com/cmp/Immigrant-Welcome-Centre/jobs/Settlement-Practitioner-d9d17a9738c03756
Deadline for Applications: August 29th at 12:00 noon.
We apologize, but we do not accept any phone calls and only those candidates that are chosen to move on in the hiring process will be contacted. Good luck!
http://ca.indeed.com/cmp/Immigrant-Welcome-Centre/jobs/Settlement-Practitioner-d9d17a9738c03756
Deadline for Applications: August 29th at 12:00 noon.
We apologize, but we do not accept any phone calls and only those candidates that are chosen to move on in the hiring process will be contacted. Good luck!
Website: